August Newsletter

August 2021 Newsletter

Incompetent People Really Do Think They're Competent
Unfortunately, when it comes to Emotional Intelligence, the same is true for many individuals, managers, and leaders – they think they effectively demonstrate Emotional Intelligence in both the workplace and in their personal life … but they don’t.

Why is that?
This phenomenon is explained by the Dunning-Kruger Effect which is a cognitive bias in which people wrongly overestimate their knowledge or ability and this tends to occur because a lack of self-awareness prevents them from accurately assessing their own skills.

The concept of the Dunning-Kruger effect is based on a 1999 paper by two Cornell University psychologists (David Dunning and Justin Kruger) who assessed participants on their logic, grammar, and sense of humor.  They found those who performed in the bottom quartile rated their skills far above average and the researchers attributed this tendency to a problem of metacognition - the ability to step back and objectively analyze one’s own thoughts, actions, or performance. “Those with limited knowledge in a domain suffer a dual burden: Not only do they reach mistaken conclusions and make regrettable errors, but their incompetence robs them of the ability to realize it.”
 
When it comes to Emotional Intelligence, far too many individuals, managers, and leaders don’t:
  • Realize how their behavior affect others
  • Understand what sets off their negative emotional reactions
  • Listen to those who work with or for them
  • Express appreciation for work well done
  • Communicate openly and honestly
  • Encourage feedback on how they could improve
  • Recognize their negative biases or beliefs
  • Exhibit empathy
  • Adjust their style to better work with others
  • Acknowledge the stress in the lives of those who work with or for them
  • Create meaning and a sense of connection with others
Know an individual, manager, or leader like this?  Would you like to help them better demonstrate Emotional Intelligence?
Continue Reading
 
New Resource Download Available
State of Hiring
Insights into the challenges and opportunities more than 3,000 hiring managers are facing in a year unlike any other, and why the time for organizations to rebuild—better than before—is now.
In the midst of what continues to feel like a rollercoaster of social and economic upheavals, organizations are faced with a once-in-a-generation need to rebuild their systems and practices for the long-haul—in a way that even the 2008-09 Great Recession did not demand.
The COVID-19 pandemic and other events of 2020 have necessitated a complete reimagining of “business as usual,” revealing existing inefficiencies, from workflows to supply chains; casting an unflattering spotlight on long-standing corporate practices that perpetuate inequalities; and forcing organizations to reckon with the need for rapid innovation and crisis management. And that’s just the tip of the iceberg.
But if the stress-test of 2020 has taught us anything, it’s that crisis creates opportunity. Rebuilding is necessary, but rebuilding better than before promises the prized long-term payoff. And this conscientious effort begins with organizations equipping themselves with the best talent on the market—sharp, innovative professionals ready to tackle today’s big challenges and create a brighter tomorrow. So how can organizations accomplish this feat?
Download This 23 Page Resource Now
 
Take care and enjoy the day!
Jim McKelvey
Great Lakes Profiles, Inc.
Human Capital - Getting It Right!
(248) 693-3328 Office
(248) 388-0697 Mobile
Jim@GreatLakesProfiles.com
www.GreatLakesProfiles.com
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