2020 Rates and Materials
Groups 26+ packet
Delta Dental - Select (2-99) packet
Note: Our group packets and applications have been
customized for the 2020 plan year – please replace previous packets and
applications you may have printed or saved to avoid delays in processing.
If you need to submit a Request for Proposal (RFP), DDOK’s
form is available here.
Online enrollment for our 2020 individual plans
is also now available at DeltaDentalOK.org/CoversMe.
Additionally, a copy of DDOK's 2020 Billing Schedule is available here.
Broker Exchange and
Online Resources Merger Complete
Delta Dental of Oklahoma’s merger
of Broker Exchange and Online Resources was finalized at the end of August.
This merger allows the information and features of both portals to be
accessible in the same place, on Online Resources.
Existing Online Resource account
holders will continue to log in using their current Online Resources credentials.
If you had both an Online Resource and Broker Exchange account, you will use
your current Online Resource credentials only.
If you only had a Broker Exchange account, you now log in to Online Resources
using your existing Broker Exchange user name and password. This allows you to
take advantage of Online Resources features, including online eligibility
maintenance, reporting, monthly billing and payment history, direct messaging
to our representatives from the portal, and more. If you are interested in
additional information/services, please submit the group name and group number
for each client you would like to access to our Client Relations team.
Please do not hesitate to contact us if you have questions. Our Client Relations team is available at 405-607-4777 (OKC Metro), 866-503-4294 (Toll Free) or ClientRelations@DeltaDentalOK.org.
Get to Know DDOK
||Katelynn West, Client Relations Representative
Hometown: Oklahoma City, Oklahoma
Hobbies: Traveling and sports.
Favorite thing about working
for DDOK? The
emphasis on giving back to the less fortunate within our community, and the professional and personal relationships I’ve built over the years.
||Jason Sheueckuk, Client Relations Representative
Oklahoma City, Oklahoma
a movie junkie, I’m reliving my childhood with a collection of one-sixth (1/6)
scale action figures and I love working on DIY home improvement projects.
Favorite thing about working
for DDOK? Whether
it’s been in Customer Service or my current position in Client Relations, I’ve
had great co-workers surrounding me since day one.
How is Delta Dental Different? We have the largest networks
Dental of Oklahoma delivers the largest network of dentists, and is proud to
have the state’s largest PPO network. Nearly 1,800 dentists practice in
Oklahoma, and more than 1,140 participate in Delta Dental’s PPO network.
a PPO Provider offers significant savings to members, resulting in the lowest
out-of-pocket costs of all plans. With our Delta Dental PPO plan subscribers
enjoy no balance-billing and coverage of preventive/diagnostic services at 100
Premier network providers greater access for Delta Dental subscribers, but
their savings will not be as significant as when they receive treatment from a
your clients need to search for participating Delta Dental providers, please
direct them to DeltaDentalOK.org/DentistSearch.
Broker Support Staff Reward Program
|Third Quarter Winners
|RFP Category Winner:
Morgan Elkins with The Plexus Groupe in Oklahoma City.
Group Category Winner:
Teresa Carter with Schwegman Insurance and Financial Services, LLC in Bartlesville.
Both third quarter drawing winners received a Crest+Oral-B Adult Gentle Clean System Bundle consisting of:
▪ Oral-B® PRO 3000 Electric Toothbrush and Brush Refills
▪ Crest® PRO-HEALTH™ Clean Mint Toothpaste and Gum Care Rinse
▪ Oral-B® Glide™ Gum Care Floss Picks
Each New Group or Request for Proposal a broker support staff member submits to DDOK earns one (1) entry into a quarterly drawing
October's RFP Contest Winner:
Karson Huddelson with NFP Consulting in Oklahoma City and Melissa Mundis with Premier Consulting Partners in Tulsa.
Both winners received two (2) MidFirst Bank East Club tickets and two (2) Sooner Club Tailgate passes for the OU/Iowa State game on November 9.
Each Request for Proposal a broker support staff member submitted to DDOK in October earned one (1) entry into this drawing.
Reminder, DDOK has a new Request for Proposal Form
available to help improve the efficiency of the proposal process. Visit the ‘Forms and Resources’
under the ‘For Brokers’ section of our website, or click here.
Volunteer Registration Open for OkMOM 2020
of all backgrounds are needed for Oklahoma Mission of Mercy (OkMOM) on February
7-8, 2020, at the Payne County Expo Center in Stillwater, Oklahoma.
two-day clinic is designed to meet the critical needs of people of all ages by
providing donated dental care to as many adults and children as time,
volunteers and supplies will allow. OkMOM offers a variety of services such as
cleanings, fillings, extractions and limited dental flippers (temporary
replacement of front teeth). Treatment is given on a first-come, first-served
basis and there is no eligibility or income requirement to seek treatment.
than 1,500 volunteers are needed to execute this free dental clinic. Volunteers
needed include dentists, hygienists, assistants, front office staff, dental
technicians, physicians and hundreds of non-healthcare volunteers to help with
everything from patient and volunteer hospitality to language translation.
2010, Oklahoma Mission of Mercy has treated 16,138 patients, totaling more than
$12 million in donated dental services.
The event is presented by the Oklahoma Dental Association, the Oklahoma
Dental Foundation and the Delta Dental of Oklahoma Foundation. To sign up to
volunteer or for more information about OkMOM, visit okmom.org.
Choosing and Protecting Usernames and Passwords for Online Resources
Passwords are the most common
means of authentication, but if you do not create strong passwords and keep them
confidential, they are almost as ineffective as not having any passwords at
all. Many systems and services have been successfully breached or exploited
because of inadequate passwords.
To ensure your information and
the Protected Health Information (PHI) of members are protected, DDOK recommends
creating passwords using a combination of capital and lowercase letters,
numbers and special characters when allowed. Often an attack is not
specifically about your account, but about using the access to PHI to launch a
One of the best ways to protect
PHI is to ensure it is only accessible to authorized people. In order to assign
the correct level of PHI access within Online Resources, DDOK requires each
user to have his/her own username and password. A username and password should
never be shared, even with your colleagues. You are responsible for all
transactions on your account, including HIPAA violations, breaches or malicious
activity. Be sure you have your own Online Resources account, and keep your
unique password confidential and secure.
Additional security tips:
▪ Keep your operating system, browser and other
▪ Use and maintain anti-virus software and a
Vegetarian Pumpkin Chili
tablespoons extra virgin olive oil
One (1) cup
One (1) red
bell pepper, cored and chopped
cloves garlic, minced
tablespoon chili powder
teaspoon smoked paprika
tablespoons tomato paste
One (1) can
pumpkin puree (15 ounces)
One (1) can
tomato sauce (8 ounces)
Two (2) cans
kidney beans, drained and rinsed (15 ounces each)
One (1) cup
frozen corn kernels
cup vegetable broth
- In a large pot, warm olive oil over medium heat.
- Add onion
and salt to pot. Sauté until onion is softened.
sautéing for two (2) minutes after adding carrots, red bell pepper and garlic.
chili powder, cumin, smoked paprika, oregano and tomato paste with other
ingredients in pot.
- Stir until all veggies are coated and cook for two (2) more
- Add pumpkin
puree, tomato sauce, kidney beans, corn and vegetable broth. Stir to combine.
- Bring chili
to a boil, then reduce heat and simmer for 10 to 20 minutes.
add more salt or spices if needed.
- Try topping
with avocado, cilantro, sour cream or even crushed red pepper. Enjoy!
Oral Health Tip
How sugar affects your teeth
Many different types of bacteria live in your mouth. Some
are beneficial to your dental health, but others are harmful. Sugar acts as a
magnet for bad bacteria.
Studies have found two (2) particularly destructive bacteria
in the mouth, Streptococcus mutans and Streptococcus sorbrinus. Both of these
bacteria feed on the sugar you eat and form dental plaque, a sticky, colorless
film that forms on the surface of the teeth.
If plaque is not washed away by saliva, or flossing and
brushing, the environment in the mouth becomes more acidic. Acid dissolves
minerals and destroys the tooth’s enamel causing small holes or erosions to
form. Over time, these holes will become larger and form cavities.
Below are some ways you can fight tooth decay.
Watch what you eat
Cut Down on Sugar
- Make sure to eat a balanced diet rich in whole grains, fresh
fruits and vegetables.
- If you do eat sugary foods and sweetened or acidic
beverages, have them with your meals, instead of as snacks.
- Consider using a straw when drinking sugary and acidic
beverages. This will give your teeth less exposure to the sugar and acid in the
- Add raw fruit or vegetables to your meals to increase the
flow of saliva in your mouth.
- Do not allow infants to sleep with bottles containing
sweetened liquids, fruit juices or formula.
Practice Good Oral
- Sugary and sticky foods should only be eaten occasionally.
If you do indulge in sweet treats, drink some water —
preferably tap water that contains fluoride — to help rinse out your mouth and
dilute the sugar that sticks to the tooth surface.
Only drink soft drinks in moderation, if at all.
- Drink water. It contains no acid, sugar or calories.
Nothing ensures keeping your teeth and gums healthy like
visiting your dentist every six (6) months, or more if your dentist recommends. To search for a Delta Dental participating dentist, please visit DeltaDentalOK.org/DentistSearch.
- Floss daily and brush at least twice per day.
- Brush after each meal whenever possible and then again
before you go to bed.
- Use a toothpaste that contains fluoride, which helps protect
- Chewing sugar-free gum may also prevent plaque build-up by
stimulating saliva production and remineralization.
Relax, breathe deep and improve your
An increasing number of people are turning
to yoga to help manage the stress and anxiety of everyday life. But did you
know that yoga can also benefit your oral health?
Stress can contribute to poor oral
health. It can lead to teeth grinding (bruxism), canker sores and gum disease.
Those who are stressed will sometimes grab unhealthy foods, neglect their teeth
and gums, put off dental visits, smoke or drink excessively. This can increase
the likelihood of gum disease. Yoga can help your mind and body better cope with
stress and anxiety, and improve your overall well-being. Lowering your stress
levels can also reduce inflammation, which, in turn, may reduce your risk of
It’s easy to develop poor posture
doing everyday tasks such as driving or sitting at a desk. Slouching can take a
surprising toll on your oral health. It pushes your lower jaw forward, which
can cause you to develop a misaligned bite and jaw pain. Poor posture can also
place strain and tension on your teeth, leading to possible tooth damage. Yoga —
which promotes greater awareness of your thoughts, feelings and body — can help
get your body back into alignment. It can reduce the strain and tension on your
teeth, as well as jaw pain, by promoting better posture.
Practicing yoga helps with the
production of saliva — which plays a key role in good oral health. Saliva
shields against gum disease and tooth decay by washing away leftover food
particles that feed bacteria. When eating something acidic damages your enamel,
saliva repairs that enamel with calcium, phosphorus, fluoride and other
minerals. Saliva also helps kill germs and prevent bad breath.
Some cancer patients say yoga has
provided relief to their bodies and improved their quality of life. While not a
medical substitute, yoga is considered a ‘complementary therapy’ because it’s
helped reduce anxiety, fatigue and depression. More research is needed on
whether yoga can be an alternative or integrated approach for managing cancer
and other diseases.
Give yoga a try. Beyond helping your
overall well-being, you may notice some great improvements to your oral health.
Editor’s Note: Excerpt from grin! magazine.
DDOK Business Information
January 1, 2020
|Thanksgiving Holiday (close at noon)
New Year's Day
Monday-Thursday 7:30 a.m. - 5:30 p.m.
Friday 8:00 a.m. - 12:00 p.m.
405-607-4709 (OKC Metro)
866-685-2112 (Toll Free)
Monday-Thursday 7:00 a.m. - 6:00 p.m.
Friday 7:00 a.m. - 5:00 p.m.
405-607-2100 (OKC Metro)
800-522-0188 (Toll Free)